There are few management decision that can crush the morale on a job site more than excessive major rework orders. I’ve sat in too many management meetings where major demo/rebuild changes were discussed without any consideration given to communicating the reasons for the change to the responsible work crews. In these instances management focuses on the economic and design considerations of the finished product without sharing that information with the workers. The folks on the ground are left to interpret their own reasons for the change: Management doesn’t value our work.
I’ve seen this happen time and again and the outcome is the same every time. Morale on the jobsite goes in the tank taking productivity and attention to detail with it.
